Requires completion of course : Introduction to Mystery Shopping

Property Management I

Prerequisites: Core Courses

31 STUDENTS ENROLLED

This course gives you the tools and information needed in order to succeed as a Property Management independent contractor. How an independent contractor accurately observes, records and ultimately transmits information to the client via the Service Provider is critically important to the success of each research program. Property Management independent contractors have become more popular in the last ten years or so; it is a highly competitive market and companies insist on well-trained and superior customer service.

Course Curriculum

Important Disclosure
Important Disclosure 00:00:00
Introduction: What This Course Is, and What It Is Not
What Property Management I Is, and What It Is Not 00:00:00
Part One: An Introduction to Property Management/Apartment Evaluations Best Practices
Introduction to Property Management I 00:00:00
Best Practices & Guidelines for Property Management I 00:00:00
Part Two: Preparing for the Shop | Your Cover Story
Tips to Prepare Your Role – Property Management I 00:00:00
Part Three: Targeted Shops | Phone Calls
Targeted or Random 00:00:00
Phone – How to Target a Specific Person 00:00:00
Phone Call Best Practices – Property Management 00:00:00
Phone Target Not Answering 00:00:00
Target Not Available | Closed Office 00:00:00
Part Three: Performing the Shop
Property Appearance 00:00:00
Performing the Shop 00:00:00
The Demonstration 00:00:00
Posing an Objection 00:00:00
Prepare for the Close 00:00:00
Part Four: Complete the Survey
Completing Your Survey 00:00:00
Closing Thoughts on Property Management I
Closing Thoughts on Property Management I 00:00:00
Property Management I Exam
Property Management I Exam 00:30:00

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