Requires completion of course : Introduction to Mystery Shopping
Property Management I
Prerequisites: Core Courses
This course gives you the tools and information needed in order to succeed as a Property Management independent contractor. How an independent contractor accurately observes, records and ultimately transmits information to the client via the Service Provider is critically important to the success of each research program. Property Management independent contractors have become more popular in the last ten years or so; it is a highly competitive market and companies insist on well-trained and superior customer service.
Course Curriculum
Important Disclosure | |||
Important Disclosure | 00:00:00 | ||
Introduction: What This Course Is, and What It Is Not | |||
What Property Management I Is, and What It Is Not | 00:00:00 | ||
Part One: An Introduction to Property Management/Apartment Evaluations Best Practices | |||
Introduction to Property Management I | 00:00:00 | ||
Best Practices & Guidelines for Property Management I | 00:00:00 | ||
Part Two: Preparing for the Shop | Your Cover Story | |||
Tips to Prepare Your Role – Property Management I | 00:00:00 | ||
Part Three: Targeted Shops | Phone Calls | |||
Targeted or Random | 00:00:00 | ||
Phone – How to Target a Specific Person | 00:00:00 | ||
Phone Call Best Practices – Property Management | 00:00:00 | ||
Phone Target Not Answering | 00:00:00 | ||
Target Not Available | Closed Office | 00:00:00 | ||
Part Three: Performing the Shop | |||
Property Appearance | 00:00:00 | ||
Performing the Shop | 00:00:00 | ||
The Demonstration | 00:00:00 | ||
Posing an Objection | 00:00:00 | ||
Prepare for the Close | 00:00:00 | ||
Part Four: Complete the Survey | |||
Completing Your Survey | 00:00:00 | ||
Closing Thoughts on Property Management I | |||
Closing Thoughts on Property Management I | 00:00:00 | ||
Property Management I Exam | |||
Property Management I Exam | 00:30:00 |
Course Reviews
No Reviews found for this course.