Professional Report Writing
Well-written and descriptive reports are the keys to a successful mystery shop. This is important for two reasons. Your precise and intentional use of vocabulary helps to convey your exact impression during your shop. Secondly, the use of proper English and grammar cuts down on the time that mystery shopping provider edits and proofreaders have to put into your report once submitted. Those companies are looking to use most frequently the independent contractors who submit the best reports needing the least amount of editing because it breeds confidence in the submission of the report to the client and it saves the service provider money in reduced editing and proofreading time. This is your chance to stand out as a certified Professional Report Writer by completing this course and passing the corresponding exam. Editors and proofreaders spend the bulk of their time fixing the same typical errors: generic writing, improper choice of vocabulary and inconsistency in writing. Join us for a crash course in attacking these areas and then demonstrate your understanding by passing the course exam for certification in this class.
Course Curriculum
| Important Disclosure | |||
| Important Disclosure | 00:00:00 | ||
| Introduction: What This Course Is, and What It Is Not | |||
| Introduction to Professional Report Writing | 00:00:00 | ||
| Part One: Advance Planning | |||
| 1. Basic Preparation | 00:00:00 | ||
| 2. Gather Your Facts By Recording What You See | 00:00:00 | ||
| Part Two: Writing a Professional Report | |||
| 1. Answer the Question Asked | 00:00:00 | ||
| 2. Only Facts | 00:00:00 | ||
| 3. Write in Past Tense | 00:00:00 | ||
| 4. Use Vivid Language | 00:00:00 | ||
| 5. Don’t Make Assumptions | 00:00:00 | ||
| 6. Remove Trite/Redundant Words, Slang and Verbose Phrases | 00:00:00 | ||
| 7. Add any Required Uploads | 00:00:00 | ||
| 8. Last Steps | 00:00:00 | ||
| Part Three: Closing Thoughts | |||
| Closing Thoughts on Professional Report Writing | 00:00:00 | ||
| Appendices | |||
| Appendix I – FREQUENTLY MISSPELLED WORDS | 00:00:00 | ||
| Appendix II – FREQUENTLY MISUSED WORDS | 00:00:00 | ||
| Professional Report Writing Exam | |||
| Professional Writing Exam | 01:00:00 | ||
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