Hotel and Resort I
Hotel and Resort I certification provides the tools and information needed in order to succeed as an independent contractor assessing hotel and resort entities. Specifically, the course gives a base-line understanding of hotel and resort mystery shops, why these are important to these types of clients and the characteristics of a great independent contractor who can file accurate and complete reports while doing so with minimal disruption. Prerequisites: All Core Courses
Course Curriculum
| Important Disclosure | |||
| Important Disclosure | 00:00:00 | ||
| Introduction: What This Course Is, and What It Is Not | |||
| Introduction to Hotel and Resort | 00:00:00 | ||
| Part One: What is a Hotel and Resort Mystery Shop? | |||
| What is a Hotel and Resort Mystery Shop? | 00:00:00 | ||
| Why are Hotel and Resort Mystery Shops Performed? | 00:00:00 | ||
| Different Types of Lodging Options | 00:00:00 | ||
| Part Two: Scenarios in Hotel and Resort Mystery Shops | |||
| Potential Scenarios for Hotel and Resort Mystery Shops | 00:00:00 | ||
| Why and How Hotel and Resort Mystery Shops are Different | 00:00:00 | ||
| Hotel and Resort Shops: How to Prep | 00:00:00 | ||
| Part Three: Preparing for Your Shop | |||
| Preparing for Your Hotel and Resort Shop | 00:00:00 | ||
| Part Four: Final Thoughts | |||
| Final Thoughts on Hotel and Resort Mystery Shopping | 00:00:00 | ||
| Hotel and Resort I Exam | |||
| Hotel and Resort I Exam | 00:30:00 | ||
Course Reviews
No Reviews found for this course.



