Automotive I – Sales
Prerequisites: All Core Courses
Automotive Sales mystery shops are commissioned by automotive manufacturers and sometimes by the dealerships themselves to measure and understand dozens of points for the end-client. Specifically, this course offers a base-line understanding of automotive sales mystery shops, why these are important to automotive clients and the characteristics of a great independent contractor who can file accurate and complete reports while doing so with minimal disruption to the dealership being assessed.
Course Curriculum
| Important Disclosure | |||
| Important Disclosure | 00:00:00 | ||
| Introduction to Automotive I - Sales | |||
| Introduction to Automotive I – Sales | 00:00:00 | ||
| Part One: What is an Automotive Sales Mystery Shop | |||
| What is an Automotive Sales Mystery Shop? | 00:00:00 | ||
| Why are Automotive Mystery Shops Performed? | 00:00:00 | ||
| Part Two: Scenarios in Automotive Sales Mystery Shops | |||
| Scenarios with Automotive Sales Mystery Shops | 00:00:00 | ||
| Why and How Automotive Sales Mystery Shops are Different | 00:00:00 | ||
| How to Prep for Automotive Sales Mystery Shops | 00:00:00 | ||
| Part Three: Preparing for your Shop | |||
| Preparing for your Automotive Sales Shop | 00:00:00 | ||
| Skills Needed When Performing an Automotive Sales Mystery Shop | 00:00:00 | ||
| Part Four: Final Thoughts | |||
| Final Thoughts on Automotive Sales Mystery Shops | 00:00:00 | ||
| Automotive I Quiz | 00:30:00 | ||
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