Automotive I – Sales

Prerequisites: All Core Courses

27 STUDENTS ENROLLED

Automotive Sales mystery shops are commissioned by automotive manufacturers and sometimes by the dealerships themselves to measure and understand dozens of points for the end-client. Specifically, this course offers a base-line understanding of automotive sales mystery shops, why these are important to automotive clients and the characteristics of a great independent contractor who can file accurate and complete reports while doing so with minimal disruption to the dealership being assessed.

Course Curriculum

Important Disclosure
Important Disclosure 00:00:00
Introduction to Automotive I - Sales
Introduction to Automotive I – Sales 00:00:00
Part One: What is an Automotive Sales Mystery Shop
What is an Automotive Sales Mystery Shop? 00:00:00
Why are Automotive Mystery Shops Performed? 00:00:00
Part Two: Scenarios in Automotive Sales Mystery Shops
Scenarios with Automotive Sales Mystery Shops 00:00:00
Why and How Automotive Sales Mystery Shops are Different 00:00:00
How to Prep for Automotive Sales Mystery Shops 00:00:00
Part Three: Preparing for your Shop
Preparing for your Automotive Sales Shop 00:00:00
Skills Needed When Performing an Automotive Sales Mystery Shop 00:00:00
Part Four: Final Thoughts
Final Thoughts on Automotive Sales Mystery Shops 00:00:00
Automotive I Quiz 00:30:00

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