Video Shopping I
This is a prerequisite course to Video Shopping II.
This course covers the basics of conducting hidden video mystery shops, particularly in the industries of new homes, multi-family (apartment) homes, automotive and education. This introductory course covers a basic overview of how video works, client expectations during a video shop, camera positioning, common errors and the laws surrounding the recording and use of hidden video. There are no prerequisites to this course.
Course Curriculum
| IMPORTANT DISCLOSURE | |||
| Important Disclosure | 00:00:00 | ||
| Introduction: What This Course Is and What It Is Not | |||
| Introduction: Video I | 00:00:00 | ||
| Part One: The Whole Video Thing in General | |||
| 1. How Does Video Work? | 00:00:00 | ||
| 2. Key Video Terms to Know | 00:00:00 | ||
| 3. Why Do Clients Want Video Shops? | 00:00:00 | ||
| Part Two: OK, You Have Taken Your First Assignment. Now What? | |||
| 1. Location | 00:00:00 | ||
| 2. Gearing Up | 00:00:00 | ||
| 3. Proper Angles | 00:00:00 | ||
| 4. Shopper Shirts | 00:00:00 | ||
| 5. Securing the Cord | 00:00:00 | ||
| 6. Audio | 00:00:00 | ||
| 7. What Not to Do on a Shop | 00:00:00 | ||
| 8. Video File Management | 00:00:00 | ||
| Part Three: Specific Industries | |||
| 1. All Industries | 00:00:00 | ||
| 2. New Home Sales | 00:00:00 | ||
| 3. Senior Housing | 00:00:00 | ||
| 4. New Vehicles | 00:00:00 | ||
| QSR (Fast Food) | 00:00:00 | ||
| 6. Educational and Medical Shops | 00:00:00 | ||
| 7. Route Shopping | 00:00:00 | ||
| Part Four: One-Party and Two-Party States | |||
| 1. One-Party vs. Two-Party | 00:00:00 | ||
| 2. Two-Party States Consent Statuses | 00:00:00 | ||
| 3. So I Can’t Conduct a Mystery Shop in a Two-Party State? | 00:00:00 | ||
| 4. Always a No-No! | 00:00:00 | ||
| 5. As They Say… That’s a Wrap! | 00:00:00 | ||
| Video 1 Exam | |||
| Video I Exam | 00:30:00 | ||
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