Video Shopping I

This is a prerequisite course to Video Shopping II.

71 STUDENTS ENROLLED

This course covers the basics of conducting hidden video mystery shops, particularly in the industries of new homes, multi-family (apartment) homes, automotive and education. This introductory course covers a basic overview of how video works, client expectations during a video shop, camera positioning, common errors and the laws surrounding the recording and use of hidden video. There are no prerequisites to this course.

Course Curriculum

IMPORTANT DISCLOSURE
Important Disclosure 00:00:00
Introduction: What This Course Is and What It Is Not
Introduction: Video I 00:00:00
Part One: The Whole Video Thing in General
1. How Does Video Work? 00:00:00
2. Key Video Terms to Know 00:00:00
3. Why Do Clients Want Video Shops? 00:00:00
Part Two: OK, You Have Taken Your First Assignment. Now What?
1. Location 00:00:00
2. Gearing Up 00:00:00
3. Proper Angles 00:00:00
4. Shopper Shirts 00:00:00
5. Securing the Cord 00:00:00
6. Audio 00:00:00
7. What Not to Do on a Shop 00:00:00
8. Video File Management 00:00:00
Part Three: Specific Industries
1. All Industries 00:00:00
2. New Home Sales 00:00:00
3. Senior Housing 00:00:00
4. New Vehicles 00:00:00
QSR (Fast Food) 00:00:00
6. Educational and Medical Shops 00:00:00
7. Route Shopping 00:00:00
Part Four: One-Party and Two-Party States
1. One-Party vs. Two-Party 00:00:00
2. Two-Party States Consent Statuses 00:00:00
3. So I Can’t Conduct a Mystery Shop in a Two-Party State? 00:00:00
4. Always a No-No! 00:00:00
5. As They Say… That’s a Wrap! 00:00:00
Video 1 Exam
Video I Exam 00:30:00

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