Professional Responsibility & Ethics

What is an independent contractor and do I need an EIN? What is considered ethical and how can I be a better mystery shopper? What is MSPA? Learn about all of these topics, and more, in this core course.

539 STUDENTS ENROLLED

Serious evaluators who conduct mystery shops realize that the final output of their work product can impact many people, including the workers at the mystery shopping provider companies, and especially, the lives of the employees of the ultimate clients. Being a model representative of the industry involves being set up properly in business, knowing the legal and industry-accepted standards in place and having a clear sense of the ethics expected by all. This course is a comprehensive review of all these factors.

Course Curriculum

Important Disclosure
Important Disclosure 00:00:00
Part One: Setting up for Business
1. Invest the Time to Prepare Properly 00:00:00
2. What is an Independent Contractor? 00:00:00
3. You are Running a Sole Proprietorship once you Conduct a Shop 00:00:00
4. Decide whether you are going to obtain an EIN. 00:00:00
5. Keep all Records and Receipts. 00:00:00
6. Complete Your Homework at the MSPA Website 00:00:00
7. Become an Independent Contractor Member of MSPA 00:00:00
8. Beware the Scammers! 00:00:00
9. Additional Independent Contractor Tools 00:00:00
Part Two: Business Ethics
Business Ethics 00:00:00
Part Three: Getting Started and Applied Ethics
1. Successful Independent Contractor Checklist 00:00:00
2. Taboo Independent Contractor Checklist 00:00:00
Part Four: MSPA Independent Contract Code of Ethics
1. Ethics and You 00:00:00
2. MSPA Code of Ethics and Professional Standards for Mystery Independent contractors 00:00:00
Part Five: History and Structure of MSPA
1. The Founding Fathers 00:00:00
2. MSPA Begins 00:00:00
3. MSPA takes on the US Government 00:00:00
4. Expansion into Europe 00:00:00
5. Expansion into Asia Pacific 00:00:00
6. Global Board 00:00:00
7. Branding the Dream 00:00:00
8. Adapting for the Future 00:00:00
Professional Responsibility and Ethics Exam
Professional Responsibility and Ethics Exam 00:30:00

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