Professional Responsibility & Ethics
What is an independent contractor and do I need an EIN? What is considered ethical and how can I be a better mystery shopper? What is MSPA? Learn about all of these topics, and more, in this core course.
Serious evaluators who conduct mystery shops realize that the final output of their work product can impact many people, including the workers at the mystery shopping provider companies, and especially, the lives of the employees of the ultimate clients. Being a model representative of the industry involves being set up properly in business, knowing the legal and industry-accepted standards in place and having a clear sense of the ethics expected by all. This course is a comprehensive review of all these factors.
Course Curriculum
Important Disclosure | |||
Important Disclosure | 00:00:00 | ||
Part One: Setting up for Business | |||
1. Invest the Time to Prepare Properly | 00:00:00 | ||
2. What is an Independent Contractor? | 00:00:00 | ||
3. You are Running a Sole Proprietorship once you Conduct a Shop | 00:00:00 | ||
4. Decide whether you are going to obtain an EIN. | 00:00:00 | ||
5. Keep all Records and Receipts. | 00:00:00 | ||
6. Complete Your Homework at the MSPA Website | 00:00:00 | ||
7. Become an Independent Contractor Member of MSPA | 00:00:00 | ||
8. Beware the Scammers! | 00:00:00 | ||
9. Additional Independent Contractor Tools | 00:00:00 | ||
Part Two: Business Ethics | |||
Business Ethics | 00:00:00 | ||
Part Three: Getting Started and Applied Ethics | |||
1. Successful Independent Contractor Checklist | 00:00:00 | ||
2. Taboo Independent Contractor Checklist | 00:00:00 | ||
Part Four: MSPA Independent Contract Code of Ethics | |||
1. Ethics and You | 00:00:00 | ||
2. MSPA Code of Ethics and Professional Standards for Mystery Independent contractors | 00:00:00 | ||
Part Five: History and Structure of MSPA | |||
1. The Founding Fathers | 00:00:00 | ||
2. MSPA Begins | 00:00:00 | ||
3. MSPA takes on the US Government | 00:00:00 | ||
4. Expansion into Europe | 00:00:00 | ||
5. Expansion into Asia Pacific | 00:00:00 | ||
6. Global Board | 00:00:00 | ||
7. Branding the Dream | 00:00:00 | ||
8. Adapting for the Future | 00:00:00 | ||
Professional Responsibility and Ethics Exam | |||
Professional Responsibility and Ethics Exam | 00:30:00 |
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