QSR (Quick Service Restaurants)

Prerequisites: Core Courses

61 STUDENTS ENROLLED

QSR (Quick Service Restaurants) and Casual Dining shops are possibly some of the most widely available in the mystery shopping industry. The forms are generally relatively simple to fill out and do not require a lot of time to complete, which can make them popular with evaluators of all levels of experience. That said, somewhat intricate timings may be involved in the shop itself, and note-taking is still important to ensure that the form is accurate and complete. While these shops often do not require lengthy narratives, it is still important to write clearly, concisely, and objectively to get the required information across. This course will include tips and tricks on how to complete these shops correctly and thoroughly. Prerequisites: All Core Courses

Course Curriculum

Important Disclosure
Important Disclosure 00:00:00
Introduction
Introduction: What This Course Is, and What It Is Not 00:00:00
Part One: What is considered a QSR shop?
Part One: What is considered a QSR (quick service restaurant) shop? 00:00:00
Part Two: Common QSR Shop Steps, Terms, and Definitions
Part Two: Common QSR Shop Steps, Terms, and Definitions. 00:00:00
Part Three: The Origins of QSR in America
Part Three: The Origins of QSR in America 00:00:00
Part Four: The Burger Wars and New Innovations
Part Four: The Burger Wars and New Innovations 00:00:00
Part Five: Chicken and Other Concepts
Part Five: Chicken and Other Concepts 00:00:00
Part Six: Takeout and Curbside
Part Six: Takeout and Curbside 00:00:00
Part Seven: Food Delivery Systems (Full Service and Platform-to-Consumer)
Part Seven: Food Delivery Systems (Full Service and Platform-to-Consumer) 00:00:00
Part Eight: What to Look for in a QSR Shop
Part Eight: What to Look for in a QSR Shop 00:00:00
Part Nine: Getting Assignments
Part Nine: Getting Assignments 00:00:00
Part Ten: Preparing for the Assignment
Part Ten: Preparing for the Assignment 00:00:00
Part Eleven: Completing the Assignment
Part Eleven: Completing the Assignment 00:00:00
Part Twelve: Filling out the Survey
Part Twelve: Filling out the Survey 00:00:00
Part Thirteen: Being Available for Follow Up
Part Thirteen: Being Available for Follow Up 00:00:00
Part Fourteen: Closing Thoughts
Part Fourteen: Closing Thoughts 00:00:00
QSR Exam
QSR Exam 00:30:00

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